Frequently Asked Questions
Everything you need to know about your UREVO fitness journey.
How long does shipping take for my UREVO treadmill?
Orders are typically processed within 1-2 business days. Standard shipping within the continental US usually takes 3-7 business days depending on your location.
What is your return policy for fitness equipment?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging within 30 days of delivery.
Do UREVO products come with a warranty?
Yes, all UREVO products come with a 1-year warranty covering manufacturing defects and hardware malfunctions under normal use conditions.
Is assembly required for the under-desk treadmills?
Most UREVO under-desk treadmills come fully assembled and are ready to use straight out of the box. Simply plug it in and start your workout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through select financing partners.
How do I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.